How Product and Technology can solve India’s core problems

I grew up in a city that for most part of it was privately managed, i.e., a private organisation was managing most of the day to day running of the city. In the neighbourhood we had a ‘Dispensary’, a Community Clinic which is somewhat modelled in ‘Mohalla Clinics’ of Delhi.

For most of the daily ailments, pretty much 100% of the locality just walked upto the dispensary to get first level medical care.

As kids, if we bruised our knees while paying we went to the Dispensary for primary dressing and care. If someone in the family got fever, cough…

I like listening to podcasts. I like watching docs. I feel the most effective way to learn to is to learn from experts — that takes you from 0–80 really quickly (more on that on another essay).

But, I’ve never been a great book reader. I always wanted to. But, was never able to cultivate and build that habit. So, for 2020 I took a modest goal — one book a month; 12 books in the year ( I was able to do 16 — not bad huh!)

And, it has been phenomenal. I’ve read quite a bit, and I’ve…

A couple of months ago I was having a conversation with some of the students of a leading B-School of India. They were part of the Strategy Club at the institute and wanted me to take a strategy session for the students.

When I proposed I would like to focus on Product Strategy, the energy in the room fell sharply. I could sense that. Offline I reached out to one of the students, and called it out. I got a counter proposal. …


It’s been four weeks since I and my team have been working from home. Yes — four weeks. And, lately my team started showing visible signs of frustration and exhaustion. I could hear it in their voices. The social isolation, mixed boundaries and unstructured work finally caught up. I decided — I should to write to them.

When read it out before sending it, I realised it seemed that it is as if I was talking to myself. I also realised that the various groups and networks that I’m part of — same sentiments have been floating around.

I felt…

Is everything in life based on luck? Yes. Only if you build your character such that luck finds you. Many people think being successful is all about luck. No. It isn’t. It is about becoming the kind of person that becomes successful.

In his book — Chase, Chance and Creativity, Dr. James Austin outlines his theory of the four kinds of luck, which he prefers calling chance. As he explains in the book:

The [four] varieties of chance also involve distinctive personality traits and differ in the way one particular individual influences them.

And, so the four kinds of luck…


A Product Manager (PM) is an effective PM if he does these three things really really well — Problem Identification, Solution Definition, and Getting Sh*t Done. And, the only way to do this well is to Keep Learning: Learn — Apply — Identify — Iterate …

Let’s get the Status-Quo out

Before we answer “How can one become an effective product manager”, I think it’s important to understand why are some or many PMs not that effective. Thoughts?

As product or business leaders we keep looking for answers to some key strategic problems every time. Frameworks are the tactical tools to organise strategic thoughts and ideas such that it becomes easier to comprehend, analyse and most importantly present.

Photo by Hans-Peter Gauster on Unsplash

As product or business leaders and managers we keep looking for answers to some key strategic problems every time. The problems could be as simple as ‘which feature to build’(oh! I know that ain’t simple), and could be as hard as where and how much to invest, which geography to enter, or could be fundamentally questioning the status-quo “who are we as a company?”.

Frameworks are nothing but simple (generally so) tactical tools to organise strategic thoughts and ideas such that it becomes easier to comprehend, analyse and most importantly present.

Knowingly, or unknowingly, we all use frameworks. And, most…

Price Positioning, The key element of Pricing Structure and the Minimum Viable Pricing Framework, and from Science to Art of Pricing with Pricing Tactics

This is the second part on the Pricing Strategies. In first part, we talked about Pricing Principles, the role that value based pricing plays in maximising the returns, concept of Exchange Value to Customer, and finally we looked into why Product Team is the right stakeholder to drive Product Pricing.

In this part, we shall run through the concept of Price Positioning, that focusses more on the inward dimensions of a firm. We shall then talk about the key element of Pricing, the Pricing Structure and shall present a simple framework to help choose the pricing structure for your product…

A beginners guide to Pricing Strategy — The role Pricing Principles play in maximising returns, the concept of Exchange Value to Consumer, theoretical application, and why Product Team should drive product pricing.

Pricing is something that only seldom gets its due importance. Many businesses, esp. startups, possibly go to the n’th depth of the product design, however, will mostly think of the price when the product is either about to be launched in the market, or after it starts getting beaten in the market post launch. Even then, only rarely they think of pricing strategically. Many a times, given limited resource, it’s just Cost-Plus. Sometimes, competition pricing clouts the decision. Rarely, the value generated by the product becomes the foundation for the pricing.

Result? Prices either end-up being set too low, or…

How wearable-tech delivering connected healthcare can leverage power of community to deal with medical emergencies and save lives

Heart Attack or Cardiac Arrest is one of the biggest killers in India. Nearly one-third of deaths in urban India are due to cardiovascular ailments, and that number is nearly one-fourth in rural India.

Imagine what ground breaking change connected-health or IoT in healthcare can bring to this. Imagine people diagnosed with heart related issues or having a family history of heart ailments can have a device or wearable on them which can monitor their vitals every minute or seconds. Imagine their personal doctor, sitting remotely can monitor those vitals. Imagine a computer tracing those data and using the power…

Rupesh Agarwal

Personal musings on Startups, Product Management, Life, Philosophy, Travel and Adventures || Creating awesome stuff — Product @ Delhivery

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